The boostCX app will allow users to manage their alerts with the ability to respond to customers when a survey is completed and customer follow up is needed. Users will also be able to review and monitor survey completion by their customers as well as view and monitor their overall scores.
You will be able to:
● Track metrics
● Review, respond and manage alerts
● Review completed customer surveys
● Receive notification when new alerts come in
● Call back or email customer regarding their surveys
New features coming soon!